We are searching for a driven Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will handle customer inquiries efficiently, route complex issues to the appropriate team members, and participate in the enhancement of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a dedication to customer satisfaction, and a proactive mindset. Solid analytical skills and the ability to manage multiple inquiries simultaneously are also crucial.
If you are excited about joining a rewarding environment and making a positive impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Work with Eclerx
Are you dedicated about providing exceptional customer assistance? Do you have great communication skills? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides business process outsourcing (BPO). Our workforce is passionate to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer queries in a timely and courteous manner
* Resolving with customer issues
* Maintaining customer details
This is opportunity to join a dynamic team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this opportunity, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a excellent work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a driven individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an remarkable website opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will respond to inquiries in a timely and courteous manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Assisting customers with product information
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a tangible contribution. If you are ready to take on this rewarding role, we encourage you to apply!
Become an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll provide prompt and helpful solutions to their inquiries, ensuring a positive customer experience.
- Yourselves role will demand dialoguing with customers in a polite and friendly manner.
- Candidates will also be responsible for addressing a spectrum of customer issues
- The company offers a stimulating work environment with opportunities for development.